We often hear the word “managed services” especially when talking about IT infrastructure.
Managed Services are services provided by I.T. experts that resolve all technology issues occurring at a business. By putting the weight of technological concerns on an I.T. providers’ shoulders, business owners can focus more time on their business' strategic goals. The expert or group of people who handle managed services are called Managed Services Providers (MSPs).
What is a Managed Services Provider (MSP)?
Managed Service Providers consist of teams of experts who deliver I.T. services. It’s important to note that they are not onsite employees. Their main responsibility is to provide I.T. assistance to their clients remotely and/or on-site whenever a need arises. By hiring an MSP and paying a monthly fee for services, you’ll be surprised at how much more cost-efficient it is to have a MSP instead of hiring a full-time I.T. staff in the office.
What are Managed IT Services?
- Data Backup
- Project Management
- Email and Server Support
Aside from these, IP telephony services can also be included on Managed I.T. Services.
What you should consider when looking for MSP?
When choosing the right Managed Services Provider, be certain they offer a customizable plan that will allow to you to design your own program based on your business needs. They must be able to provide the following services:
- Remote Monitoring
- 24/7 IT Support
- Updated Virus Management Service
- Monthly Monitoring
- Data backup
Get access to support and management expertise for your IT infrastructure, and allow yourself to devote your time to your business goals.
To inquire about our managed services, contact us via phone 412-853-3708 or email [email protected]. You can also follow us on our social media pages @JCCHelp.