Managed Services


HOW MUCH MORE COULD YOU ACCOMPLISH IF YOU COULD ELIMINATE the workload associated with server patches and maintenance, software license management, user maintenance and more?

Jackson Computer Consulting offers several different levels of managed services. We provide three service levels for each type of business system, so our I.T. professionals can easily customize a suite of services that will provide you with peace of mind and the space you need to drive new business growth.

Desktop Services: Keeping your desktops running and your staff productive are two of the most important jobs of your business technology, and our packages are designed to keep you moving.

  • Bronze: Includes anti-virus protection, LogMeIn, MalwareBytes, and patch management
  • Silver: Bronze Level, plus unlimited remote support during normal business hours and 2 onsite visits per month for pesky problems
  • Gold: Silver Level, plus all the support you need with unlimited 24/7 remote support and 2 onsite visits per month

Servers: Servers are the lifeblood of your business, with data flowing into and out of them at a tremendous rate on a daily basis. Keeping them safe and secure from persistent threats is a big job, and we’re up to the task.

  • Bronze: Anti-virus, active monitoring, immediate issue notification, plus assessment and recommendation for improvements
  • Silver: Bronze Level, plus immediate troubleshooting services
  • Gold: Silver Level, plus active support in making changes to servers to solve problems

We also offer a variety of solutions for cloud-based data backups for storage from 100GB up to 1000GB and can configure support for image backups and virtualization as well.

Contact the team at Jackson Computer Consulting to learn more and receive your free initial consultation. Get in touch with us at [email protected] or (412) 853--3708 and let us help you bring your business systems up to speed–so you can focus on the future of your business! 

Pittsburgh Managed IT Services
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