Easy fix on WiFi problems

As the Internet is becoming more and more relevant nowadays, technology is continuously producing system, devices, and ways for us to be connected to the internet world. Before as you can remember, you can only connect to the internet if your device is wired connected to your modem/router but because of many innovations people behind this masterpiece came up with a great idea allowing people to connect to the internet wirelessly. And that is when WiFi got started and just like we always say… “The rest is history.”

In our previous article, we have discussed the importance of WiFi and why many businesses and homes are acquiring it. There are many causes if WiFi issues, it could be the devices (router, modem, computer, etc.), your internet connection, improper cable attachment, and/or incorrect configuration or settings.

Today, we will share with you how to locate the problem and a couple of easy fix on WiFi issues.


The first thing to check is your devices this includes the router/modem, computer, and other WiFi capable devices such as smartphones, iPads or tablets.

  • Make sure that your devices are in good condition and able to connect to WiFi.
  • Check your device setting if your WiFi is turned on.
  • Verify that you are connected to your particular WiFi.

For router/modem:

  • Check the physical device is there’s no sign of physical damage.
  • Make sure that cables are properly connected and not loose.
  • Check the status light if it’s all in green.
  • Power-cycle your device. Turn it off for about 60 seconds.

Internet connection

Okay, so you are connected to your WiFi but you can neither get on the internet or your connection is very slow.

  • Check the cables connected to your modem/router if it’s not broken or torn off.
  • Make sure that the “Internet” light status on your modem is green and is not blinking or flickering.
  • Contact your Internet Service Provider (ISP) to check if there are any service interruptions or ongoing system maintenance that is affecting your internet service.

WiFi Password

The issue on this is when you have forgotten your WiFi password. Sometimes, we tend to forget our passwords especially if you are not using it most of the time. Because in most cases, at home or office our devices were automatically connected to the WiFi and there is no need for you to re-enter it every time you want to connect.

  • If you really cannot remember your password, simply use a paperclip to press the hidden switch in the pin hole at the back of your router, hold it for 30 seconds. This will put your router on the factory default setting. Just set up a new password. REMEMBER: The said step only applies to home WiFi as you are the owner. In the office, get assistance from your I.T. people.

The easy fixes that we have shared with you are those that you can really do without getting into too much trouble. But, aside from that, there are also some technical issues that need supervision or assistance from I.T. experts like incorrect device configuration, cabling issues, etc. I’m sure you do not want to complicate the issue by troubleshooting it yourself. Better seek for professional assistance to diagnose and apply proper solution.

To receive the best and quality I.T. service, feel free to call us at (412) 853-3708 or send us an email to [email protected] and our I.T. professionals will quickly respond to you.

“We do I.T. so you don’t have to”