Common VoIP System issues…

Most businesses are now replacing their old and traditional phone system to the new and advanced VoIP phone system. Why? It is because of the many benefits that the VoIP system is offering to its customers.

From our previous article, we have discussed the need to upgrade your phone system to VoIP phone system. Check it out if you haven’t read it yet.

Know the advantages and benefits of the VoIP system

But just like any other equipment, the VoIP phone system can also encounter issues and problems. The good side of it is, the VoIP phone system is designed as easy to managed and repair.

Here are the most common issues of the VoIP phone system:

1. Incorrect network configuration

        VoIP system is internet-dependent hardware. During the installation, it should be properly connected and configured on your internal network; otherwise, it would be useless.

2. Incompatible router

          Most businesses are using routers on their networking system. VoIP phone has to be connected to a router. If the network router is not compatible with the VoIP phone, a big possibility that the VoIP phones will not work at its best quality.

3. Poor voice quality

        This issue can because of many things. One main cause of it is a poor internet connection. Since VoIP system uses the internet to run. If your business doesn’t have a good and reliable internet, your VoIP phones will suffer. Static, delays, and choppy sounds are just some of the problems you will encounter.

4. Forgotten passwords

        VoIP phones have a feature where you use passwords and encryptions. If you wish to have privacy on your phone calls and to avoid eavesdropping, you can set up a password. Most cases of forgotten passwords happened during long holidays or vacations. People get overwhelmed from their “away-time” from the office and tend to forget their password. The only way to avoid this is to use a strong but easily remembered password or you can use an app to save your passwords.

Despite the issues mentioned above, businesses still chose to upgrade their phone system to the VoIP phone system because the issues are not comparable to the many benefits they will get in using VoIP phones. Investing in quality VoIP phones is truly worth it. Keep your business ahead from everyone else, forget about your traditional phone system and make a switch to a much reliable, comprehensive, and more functional VoIP phone system.

Jackson Technologies has partnered with the best VoIP phone provider to give you the top-of-the-line equipment and service.

Set up a meeting with us to know more about the phones and services we do offer. Call us at (412) 853-3708 or shoot us an email at info@JCCHelp.com and one of our friendly I.T. experts will be more than happy to answer your queries.

“We do I.T. so you don’t have to”